Once the installation of the extension is finished, in Business Central, go to My Settings by clicking on the gear icon in the top right corner, and switch to the Sales Order Processor role. 

To start the setup wizard, go to your role center and click on Sendcloud > Setup Wizard action in the top menu. The Commerce 365 for Sendcloud setup wizard will start and guide you through the configuration process.

Step 1: Welcome

You can always go back to the role center screen and start the wizard again by clicking on the Setup Wizard action button. The same values can also be altered by going to Administration > Setup.

Step 2: Commerce 365 platform

Please enter your Commerce 365 App ID and App Secret.

You should have received these details in an email from us after installing Commerce 365 for Sendcloud.

Don't have these details? Please contact us at [email protected]

Step 3: Sendcloud API

Please enter your Sendcloud API keys.

To obtain your API keys, please follow these steps:

  • Login to your Sendcloud account and go to Settings > Integrations
  • Find Sendcloud API in the list of integrations and click Connect
  • Give the API integration a name (e.g., “Business Central”) and click Save
  • Your API Public and Secret keys will be automatically generated.
  • Copy them and enter them in the Public Key and Secret Key fields in step 2 of the wizard. 

Step 4: Sendcloud API

If your Sendcloud API keys have been entered correctly, you can finish the wizard in step 3.

Click on the Finish button. Commerce 365 for Sendcloud will now continue do download all Sendcloud master data like your shipping addresses, brands and shipment methods.


When the synchronization is finished, your Commerce 365 for Sendcloud is ready to start shipping!