After completing the Setup Wizard, the app has created the most commonly used configuration for Commerce 365 for Sendcloud. This configuration suits most businesses, but you can fine-tune your experience by going back to the Sales Order Processor rolecenter and click on Sendcloud > Setup action in the top menu. The Commerce 365 for Sendcloud setup card will open and reveal the advanced settings for Commerce 365 for Sendcloud.
Version
This section describes the latest and currently installed versions of Commerce 365 for Sendcloud.
If your current version is outdated, please update the app from AppSource (BC Online) or our public Github repository (On-Premises) at https://github.com/NVision-Commerce-Solutions/Commerce365.Sendcloud.Public
Commerce 365 Hub
This section contains your credentials for the Commerce 365 platform.
Please enter your Commerce 365 App ID and App Secret.
You should have received these details in an email from us after installing Commerce 365 for Sendcloud.
Don't have these details? Please contact us at [email protected]
Sendcloud Integration
This section describes the Sendcloud API settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Public Key | * | Specifies the public key of your Sendcloud integration. |
| Secret Key | * | Specifies the secret key of your Sendcloud integration. |
| Connection Status | * | Specifies the status of the connection to the Sendcloud API. |
General
This section describes the general settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Shipment Nos. | * | Specifies the number series used to create shipments. |
| Nr. of Days to Update Shipments | 14 | Shipments older than x days will no longer receive status updates. Shipments older than 14 days are considered to be stale shipments. |
| Default Country/Region Code | * | Specifies the country/region code for you home country. This will be used to create shipments if the customer's country/region code is empty. |
Shipment Creation
This section describes the shipment creation settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Automatically Create Shipments | Yes | Specifies what happens when a user posts a sales order. In case automatic shipment creation is enabled, the posting dialog does not ask the user if a Sendcloud shipment should be created. It always creates one after posting. |
| Show Ship + Sendcloud | Yes No | Extends the standard posting dialog with the option to Ship and create a Sendcloud shipment. |
| Show Invoice + Sendcloud | Yes No | Extends the standard posting dialog with the option to Ship, Invoice and create a Sendcloud shipment. |
Shipping Costs
This section describes the shipping costs settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Prompt Add Shipping Costs | Yes No | Specifies if a prompt to add shipping costs to a sales order is shown while posting the order. |
| Shipping Cost G/L Account No. | * | Specifies the G/L Account to be used while adding shipping costs to a sales order. |
Weights
This section describes the weight settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Weight Required | Yes No | When set to yes, a parcel cannot be posted to Sendcloud without a weight value. |
| Weight Calculation Factor | 1 | The Sendcloud APIs work with kilograms (kg) for weights. But if your BC is set to use grams, ounces or tons, you can use this field to convert to kilograms. |
Service Points
This section describes the service points settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Maximum Distance to Service Points | 1000 | Specifies within the range in meters to apply when listing service points. |
| Service Point Fields | * | In case orders or shipments are imported from a source which has information about a selected service point, then please specify the field no. so that the selected service point id can be used for further processing of the shipment. |
Posting
This section describes the posting settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Parcel Creation | Request Label Incoming Order | Specifies how shipments should be created in the Sendcloud portal. Request Label: Creates a shipment and requests a shipping label at the carrier. The shipment is final after creation and can only be cancelled and not edited. Incoming Order: Shipments will be created as an incoming order in the Sendcloud portal. Incoming orders can be edited in the Sendcloud portal before requesting an actual label from the carrier. |
| Apply Shipping Rules | Yes No | Specifies if shipping rules should be applied to the shipment in the Sendcloud portal. If enabled, you can still disable this setting per shipment on the Sendcloud Shipment Card. |
| Apply Best Shipment Method | Yes No | Specifies if Commerce 365 for Sendcloud should try to automatically apply the best shipment method to Sendcloud shipments. The operation of this settings depends heavily on the settings in the Sendcloud Shipment List. |
| Automatically Post Shipment | Yes No | Specifies if created shipment should automatically be posted to Sendcloud. |
| Shipment Method Required | Yes No | Specifies if a shipment method is required to be set in the Sendcloud Shipment before posting it to Sendcloud. This only applies if Parcel Creation is set to Incoming Order. When it is set to Request Label, a shipment method is always required. |
| Weight Required | Yes No | Specifies if a weight is required for parcels on the Sendcloud Shipment. |
Labels
This section describes the label settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Download Label | Normal Printer Label Printer | Specifies the type of printer you are using to print your labels. Normal Printer: You are using a normal laser or ink printer. Label Printer: You are using a thermal label printer. |
| A6 Label Placement | Top Left Top Right Bottom Left Bottom Right | Specifies where the label should be rendered on normal paper. Top Left: the label is rendered on the top left of the paper. Top Right: the label is rendered on the top right of the paper. Bottom Left: the label is rendered on the bottom left of the paper. Bottom Right: the label is rendered on the bottom right of the paper. |
Advanced Cloud Printing | Yes No | Specifies if the advanced cloud printing feature is enabled. Yes: Send labels directly to your local printers. No: Download labels as PDF and print them by manually. |
| PrintNode API Key | * | Specifies the API key from your PrintNode account. |
| Default Printer Name | * | Specifies your default printer. This printer is used if no printer routing rules are defined. |
Logging
This section describes the logging settings for Commerce 365 for Sendcloud.
| Field | Possible Values | Description |
| Log Raised Events | Yes No | Specifies if raised events are logged. This includes all OnBefore* and OnAfter* events. Yes: Raised events are logged. No: Raised events are not logged. |
| Log Application Events | Yes No | Specifies if application events are logged. This includes posted parcels and their request body and response. Yes: Application events are logged. No: Application events are not logged. |
| Log Errors | Yes No | Specifies if errors are logged. Yes: Errors are logged. No: Errors not logged. |